Consumer & Patient Resources

We’re Here For You

View Balance & Pay My Bill

Personal support you can count on.

A-1 Collection Agency understands how stressful it can be to be past due and in collections on a bill. Our committed and empathetic Financial Counselors are here for you. We employ a people-friendly approach and work with you to get your balance paid as quickly as possible.

Have a question or need to make a payment? We have you covered!

Pay Online

Pay By Phone

Call one of our friendly Financial Counselors to make a payment by phone at 970.241.2075 or toll free at 800.437.2831.

Pay In Person

Pay your bill in person at 715 Horizon Drive, Suite 201, Grand Junction, CO.
Get Directions

Have a question about the debt collection process and your rights?

Know My Debt can answer many questions for you about:

  • Laws and regulations related to debt and credit that protect consumers.
  • How to work with a debt collector on delinquent debts.
  • Answers to common questions about credit reporting, student loans, and more.

Learn more at

Frequently Asked Questions

Find the answers to the most common questions.

The information you need should be available on your most recent statement or you can enter your personal identifiers here. If you don’t have a statement or are having trouble accessing your account, please contact us at 800.437.2831 / 970.241.2075 or

We are committed to protecting your personal information. When you pay bills online, you are using a secure connection that fully protects your information. Data you provide can’t be viewed by others on the internet and we don’t share your information with anyone else. Security is maintained by industry-standard SSL/TLS (secure socket layer / transport layer security) encryption and decryption technology. This protocol is used to ensure that your information is sent directly to us, and that only we can decode it. Please note our security certificate listed on our online payment site. The payment site you are accessing meets all Payment Card Industry (PCI) regulations and certifications.

Your balance will not change immediately after making a payment, as we need time to process and post your payment to your account. Please check back after a few days.

Please contact us at 800.437.2831 / 970.241.2075 or and we can email you a copy.